Shipping policy
At NUVANOS, we aim to deliver your order safely and as quickly as possible.
Order Processing
Orders are usually processed and dispatched within 24–48 business hours
Orders placed on weekends, public holidays, or during high-volume periods may take slightly longer to process
Delivery Timelines
Once dispatched, orders are typically delivered within 4–5 working days
Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances
Shipping Charges
Free shipping is available on eligible orders as displayed at checkout
Any applicable shipping charges will be clearly shown during checkout before payment is completed
Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to:
Courier partner issues
Weather or natural disruptions
Public holidays or festive periods
Remote or limited-service locations
NUVANOS is not liable for delays caused by events outside our reasonable control.
Order Tracking
Once your order is dispatched, tracking details will be shared with you via the contact details provided at the time of purchase
If you do not receive tracking information within a reasonable time after placing your order, please contact us
Address Accuracy
Please ensure that your shipping address, phone number, and email are correct at the time of placing the order. NUVANOS will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.
Delivery Issues
If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with:
Your order number
Clear images of the package and product
An unboxing video, where applicable
This helps us review the issue and assist you faster.
Contact Us
For shipping-related questions, please contact:
NUVANOS
Website: Nuvanos.in
Email: contact@nuvanos.in
Phone / WhatsApp: +91-7425056286