Terms of service

OVERVIEW

Welcome to NUVANOS. The terms “we”, “us” and “our” refer to Sapiensvida Wellness Pvt Ltd, operating under the brand NUVANOS (Nuvanos.in).

NUVANOS operates this website and store, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You must be of legal age in your jurisdiction to use our Services

You agree to provide accurate and complete information

You are responsible for maintaining the confidentiality of your account

SECTION 2 – OUR PRODUCTS

We strive to display products accurately, but actual appearance may vary

Product descriptions and availability may change without notice

We reserve the right to discontinue products or limit quantities

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase

Orders are confirmed only after payment is processed

We reserve the right to accept or decline any order

👉 Cancellation:

Orders can be cancelled only before dispatch

Once dispatched, cancellation is not possible

👉 Purchases are subject to our Refund Policy

SECTION 4 – PRICING AND BILLING

Prices are subject to change without notice

Final price will be as shown at checkout

You agree to provide accurate billing and payment details

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates, not guarantees

We are not responsible for delays caused by logistics partners or external factors

Risk of loss transfers to you once the order is handed to the carrier

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website including:

Logos

Designs

Text

Graphics

are the intellectual property of NUVANOS and may not be used without permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are offered “as is” without warranties, and we are not liable for their use.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked on our platform. Use them at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

NUVANOS is powered by Shopify. However, all transactions are directly between you and NUVANOS. Shopify is not responsible for any product-related issues.

SECTION 10 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy. By using our Services, you consent to such processing.

SECTION 11 – FEEDBACK

Any feedback you provide may be used by NUVANOS without restriction or compensation.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and update information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use our Services for:

Illegal activities

Violating laws or rights

Spamming, hacking, or misuse

We reserve the right to terminate access if violated.

SECTION 14 – AGENTS

Automated tools or bots may not interact with our Services without complying with our defined conditions.

SECTION 15 – TERMINATION

We may suspend or terminate access to our Services at any time without notice.

SECTION 16 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind.

SECTION 17 – LIMITATION OF LIABILITY

NUVANOS shall not be liable for any direct or indirect damages arising from use of our Services or products.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless NUVANOS and its affiliates from any claims arising from your use of the Services.

SECTION 19 – SEVERABILITY

If any provision is deemed invalid, the remaining provisions will remain in effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms constitute the complete agreement between you and NUVANOS.

SECTION 21 – ASSIGNMENT

We may transfer our rights under these Terms without notice. You may not assign your rights without consent.

SECTION 22 – GOVERNING LAW

These Terms shall be governed by the laws of India, and jurisdiction shall lie with courts in India.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services implies acceptance.

SECTION 24 – CONTACT INFORMATION

Business Name: Sapiensvida Wellness Pvt Ltd
Brand: NUVANOS (Nuvanos.in)

📧 Email: contact@nuvanos.in
📱 Phone / WhatsApp: +91-7425056286